Get the Lowdown on Mercury Insurance Customer Service Hours

When you’re looking for a reliable insurance company, you don’t want to have to wait days or even weeks for a response. That’s why it’s so important to find out what the customer service hours are for any insurance provider you’re considering. Fortunately, Mercury Insurance has some of the most accessible customer service hours in the industry. Let’s take a look at what you can expect when you contact the company for help.

24/7 Accessibility

When you need help with your Mercury Insurance policy, the customer service team is available to answer your questions 24/7. If it’s the middle of the night and you just realized you need to add a driver to your policy, you can call or log into your online account and take care of it right away. This kind of convenience is invaluable and can save you a lot of time and hassle when you need help with your policy.

Live Chat and Email

In addition to having 24/7 telephone support, Mercury Insurance also offers live chat and email support for customers. For those who don’t feel comfortable talking on the phone or are unable to call during customer service hours, this is an invaluable service. The live chat is available from 8 am to 8 pm Monday to Friday and from 8 am to 5 pm on Saturdays and Sundays. Email support is available 24/7 and the response times are usually quite fast.

What You Can Do Online

In addition to customer service hours, Mercury Insurance has an online portal where you can manage your policy. This includes making payments, adding drivers, and filing claims. The portal is available 24/7 and can be used on any device. This means you can access your policy information anytime, anywhere. It’s a great way to stay on top of your policy and make sure everything is in order.

Mobile App

For customers who want to access their policy information on the go, Mercury Insurance also has a mobile app. The app is available for both Android and iOS devices and can be used to manage your policy, make payments, and file claims. The app is free and easy to use, making it a great option for customers who want to stay on top of their policy information.

Get in Touch with Mercury Insurance Today

As you can see, Mercury Insurance has some of the most accessible customer service hours in the industry. With 24/7 telephone support, live chat, email, and an online portal and mobile app, you can get the help you need when you need it. So if you’re looking for an insurance provider with great customer service, look no further than Mercury Insurance.