1st Central Car Insurance Claim Review

What is 1st Central Car Insurance?

1st Central Car Insurance is a brand name of the insurance company First Central Insurance Management Ltd. It is an online car insurance company which offers a range of car insurance policies including comprehensive car insurance, third party fire and theft, and third party only car insurance. 1st Central Car Insurance is part of the First Central Group, which is a subsidiary of Ageas Insurance Limited, one of the largest general insurers in the UK. The company has been providing car insurance policies since 2008 and has grown to become a leading provider of car insurance in the UK. 1st Central Car Insurance is committed to providing customers with great value car insurance and a range of benefits including a 24/7 claims helpline, online self-service centre and a range of discounts.

1st Central Car Insurance Claims Review

1st Central Car Insurance has an excellent customer service record when it comes to claims. The company offers a 24 hour claims helpline which is staffed by experienced customer service advisors who can help customers with any queries they may have. Customers can also make a claim online via the company's self-service centre. The process is quick and easy and customers can access their claim documents and keep track of their claim progress. 1st Central Car Insurance also offers a range of discounts for customers who make a claim, such as no claims bonuses, multi-car discounts and discounts for paying annually. The company also offers a range of additional services for customers who make a claim, such as a courtesy car, repairs guarantee and breakdown cover.

1st Central Car Insurance Customer Reviews

1st Central Car Insurance has a good reputation amongst customers, with many customers praising the company's customer service and claims process. Many customers have commented on the ease of making a claim and how quickly the claims were processed. Customers have also noted the range of discounts available for making a claim, as well as the additional services offered. Customers have also praised the company's self-service centre, which makes it easy to access and manage their claim documents. In general, customers have been very happy with the service they have received from 1st Central Car Insurance.

1st Central Car Insurance Pros and Cons

Pros

1st Central Car Insurance has a range of benefits for customers, including a 24 hour claims helpline, online self-service centre, and a range of discounts for making a claim. The company also offers a range of additional services for customers who make a claim, such as a courtesy car, repairs guarantee and breakdown cover. Customers have also been generally very happy with the customer service and claims process.

Cons

Some customers have reported that the company's customer service can be slow to respond to queries, although this is not a widespread issue. The company also does not offer a range of additional benefits such as legal cover or personal accident cover, which may be an issue for some customers.

Conclusion

1st Central Car Insurance is a good option for customers looking for a reliable car insurance company with a good customer service record. The company offers a range of benefits for customers making a claim, as well as a range of additional services. Customers have generally been very satisfied with the service they have received from 1st Central Car Insurance. However, some customers have reported that the customer service can be slow to respond to queries and the company does not offer a range of additional benefits such as legal cover or personal accident cover.