Root Car Insurance Customer Reviews - What Drivers Have to Say

Root Car Insurance offers drivers a unique way to save on their car insurance. Its technology-driven platform offers customers the ability to save up to 52% on their car insurance. By using the Root app, drivers can get a custom-tailored auto insurance rate that is based on their actual driving behavior. But what are drivers saying about the Root experience? Let's take a closer look at the reviews.

Root Car Insurance Reviews From Around the Web

Root has become a popular alternative to traditional car insurance companies. Customers have taken to the internet to leave reviews of their experience with Root. On the review site Clearsurance, Root has a 4.7-star average rating from over 200 reviews. Many reviewers praise the platform's ease of use, affordability, and customer service. Many customers also mention the savings they found when switching to Root compared to their previous insurer.

Root's Mobile App

Root offers a mobile app for both iOS and Android users. The app allows customers to get an insurance quote, track their driving performance, and make changes to their policy. Customers praise the app for its user-friendly interface and features that make it easy to manage their policy. Many customers also appreciate the accurate driving performance analysis, which is used to adjust the customer's rate.

Customer Service

Root's customer service is often cited as a positive in customer reviews. Customers appreciate the fast response times and helpful staff. Root also offers a live chat feature, which has become popular with customers who need help quickly. Root also offers a help center on its website, where customers can find answers to their questions.

Affordability

Root's goal is to provide customers with an affordable car insurance rate. Many customers appreciate the savings they find when switching to Root. Customers also note that Root's rates remain competitive despite the lower initial cost. Customers also appreciate the fact that Root offers discounts for safe driving, which can further reduce their overall cost.

Overall Experience

Overall, Root Car Insurance has earned a positive reputation with customers. Drivers are impressed with the platform's affordability, user-friendly mobile app, and customer service. The savings and discounts offered to safe drivers have also been a major factor in customer satisfaction. Root's technology-driven approach to car insurance has made it a popular alternative to traditional providers.