O’Reilly Auto Parts Returns Policy

O’Reilly Auto Parts is a leading retailer of automotive parts and accessories. The company is dedicated to providing customers with quality parts at competitive prices. As such, they offer a generous return policy to ensure customer satisfaction. Here’s what you need to know about making returns and getting refunds at O’Reilly Auto Parts.

Return Timeframe

O’Reilly Auto Parts offers a 30-day return timeframe from the date of purchase. This means that you have up to 30 days from the date of purchase to return any items that you are unsatisfied with. The return timeframe may vary for certain products, so be sure to check with the store before making a purchase.

Return Requirements

In order to make a return, you must have a valid receipt or proof of purchase. You will also need to provide the item in its original packaging. If you do not have the original packaging, you may be able to return the item with a valid receipt, depending on the store’s discretion. Additionally, you must have the item in new, unused condition. Used items may not be eligible for a return.

Refunds

O’Reilly Auto Parts offers refunds for items that are returned within the return timeframe. Refunds will be issued in the same form as the original payment. For example, if you paid with a credit card, the refund will be issued to the same credit card. Refunds will generally be issued within 7-10 business days of the return.

Exchanges

If you would like to exchange an item, you may do so within the 30-day return timeframe. You will need to bring the item back to the store with a valid receipt or proof of purchase. You will then be able to exchange the item for a different item of equal or lesser value. Any difference in price will be refunded in the form of the original payment.

Returning Online Purchases

If you purchased an item online, you may return it in-store or by mail. To return an item by mail, you will need to contact O’Reilly Auto Parts customer service to receive a return authorization number. You will then need to fill out the return form and include the return authorization number. You will also need to include the item in its original packaging and the original receipt.

O’Reilly Auto Parts offers a generous return policy to ensure customer satisfaction. With a 30-day return timeframe and the ability to exchange items for a different item of equal or lesser value, customers can rest assured that they will be able to get the parts and accessories they need.