Making an Auto Insurance Claim with an American Family Insurance Agent

When you have an accident, it is important to have an insurance claim handled properly. American Family Insurance provides an in-depth process that helps you get back on the road and back to your life. Whether you are the claim holder or the claimant, the process has been designed to help you get the most out of your policy.

Understanding Your Policy Coverage

When you purchase a policy from American Family Insurance, you are provided with a detailed explanation of your coverage. It is important to read this document carefully and understand what is covered and what isn’t. Knowing your policy limits can help you make decisions about filing a claim and how much money you should expect to receive in the event of an accident.

Filing an Insurance Claim

If you are involved in an accident, the first step is to contact your American Family Insurance agent. The agent will provide you with the necessary paperwork to fill out and submit. You will need to provide information about the accident and any witnesses. You will also need to provide proof of insurance and a copy of the police report.

The Claims Process

Once you have filed your claim, you will need to wait for the insurer to review the information you have provided. This process can take some time, and it is important to remain patient. The insurer will determine the amount of coverage you are eligible for and will issue a check for the amount. Once the claim is approved, you can use the money to pay for repairs or medical expenses related to the accident.

Dealing With Other Drivers

When you are involved in an accident, it is important to know the other driver's insurance policy. You will need to file a claim with the other driver's insurance company if you are the claimant. The other driver's insurer will then review the claim and determine if they are liable for the damages. In some cases, the insurer may decide to deny the claim, in which case you will need to seek legal representation.

Contacting American Family Insurance

If you have any questions or concerns about the claims process, you can contact American Family Insurance. The company has an extensive customer service department that is available to help you with any questions or issues you may have. Their team of experts can provide you with the information you need to make the best decision for your situation.