How to Cancel Figo Pet Insurance

Cancelling your pet insurance policy may be a difficult decision to make, but there may be circumstances where you need to make that decision. If you have Figo pet insurance, understanding the process and steps involved in cancelling your policy can make it a little easier.

Cancellation Process

Figo has a simple and straightforward process for cancelling your pet insurance policy. To cancel, you will first need to contact Figo at 888-723-4206 or submit a request online at www.figopetinsurance.com. Once you have made contact, the customer service team will assist you in cancelling your policy, taking into account any refunds or credits that may be due.

Refunds and Credits

Figo offers a pro-rated refund if the policy is cancelled before the renewal date, or if the pet has passed away. This refund is based on the number of days that have passed since the policy was purchased, and is calculated by subtracting the days already used from the total number of days in the policy term. For example, if the policy was purchased on January 1st and the pet passes away on January 15th, the policyholder would be refunded for the 15 days that were unused.

Figo also offers a credit if the pet is surrendered or adopted. This credit may be used towards the purchase of a new Figo pet insurance policy.

Cancelling for Non-Payment

If a policyholder does not make their payments on time, Figo will attempt to contact the policyholder to arrange payment. If the policyholder does not respond or make payment, Figo will cancel the policy after 45 days. Cancellation for non-payment will not result in a refund.

Other Considerations

It is important to remember that if you cancel your Figo pet insurance policy, you will need to find other pet insurance coverage for your pet. Cancelling your policy will leave your pet without coverage, so it is important to make sure that you have other coverage in place before cancelling your Figo policy.

It is also important to note that if you are cancelling your policy due to a medical condition, Figo will not consider the condition pre-existing, so you are eligible to purchase a new policy at any time.

Conclusion

Cancelling your Figo pet insurance policy may be a difficult decision to make, but understanding the process and steps involved can make it easier. Figo has a straightforward process for cancelling, and offers pro-rated refunds and credits for certain circumstances. It is important to remember to find other coverage for your pet before cancelling your policy, and to understand that a medical condition will not be considered pre-existing if you decide to purchase a new policy.