Hastings Premier Car Insurance Customer Reviews

Insuring Your Car with Hastings Premier

Having car insurance is an essential part of owning a car, and Hastings Premier is one of the leading providers of car insurance in the UK. They offer a range of policies to suit all needs, from third party only to fully comprehensive cover. The company has a long history of providing excellent customer service and they are well known for their competitive prices.

Hastings Premier car insurance policies are designed to give customers the best possible protection. The policies are flexible, so you can customise them to suit your individual needs. The company offers a range of discounts, including no claims discounts, multi-car discounts and discounts for good driving records. They also have a range of add-on covers that can be tailored to your needs.

What Do Customers Say About Hastings Premier?

Hastings Premier has a great reputation amongst its customers and is often praised for its excellent customer service. Customers have said that the staff are friendly and helpful and that the process of getting a quote and signing up for a policy is straightforward and hassle-free. Many customers have also commented on the competitive prices offered by Hastings Premier and the level of cover they provide.

The company also has a great record when it comes to claims. Customers have commented that the process is quick and easy, with the company's customer services team always helpful and willing to answer any questions. Customers have also praised the company's speedy response times when dealing with claims.

What Are the Downsides?

While most customers are happy with Hastings Premier's car insurance policies, there are some downsides. Some customers have complained that the company's online quote system can be confusing and difficult to understand. There have also been reports of premiums increasing after a claim has been made, which can be frustrating for customers.

The company's customer services team have also been criticised for not responding quickly enough to queries. Some customers have reported having to wait a long time for a response, which can be inconvenient.

Overall Verdict

Hastings Premier is one of the leading providers of car insurance in the UK and they have a great record when it comes to customer service. Their policies are flexible, with a range of discounts and add-on covers available. The company is also well known for their competitive prices and their fast response times when dealing with claims.

However, some customers have complained that the company's online quote system can be confusing and that the customer services team can be slow to respond to queries. While these are valid concerns, overall, Hastings Premier is a good choice for those looking for car insurance.