Cholamandalam Medical Insurance Customer Care Number
Cholamandalam Medical Insurance Customer Care Number
Cholamandalam MS General Insurance – An Overview
Cholamandalam MS General Insurance Company Limited is a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Group, the world’s sixth largest general insurer. The company is a non-life insurer offering motor, health, travel, home and personal accident insurance. It has a wide network of over 6,000 branches and agencies, and a workforce of more than 9,000 people, apart from its corporate office in Chennai. Cholamandalam is also the only insurance company in India to have won the ‘Reader’s Digest Trusted Brand Award’ in the general insurance category for five consecutive years.
Cholamandalam Medical Insurance
Cholamandalam MS General Insurance provides a range of medical insurance plans that are tailored to meet different needs. These plans provide coverage for hospitalization expenses, pre and post hospitalization expenses, ambulance charges, day-care treatment, domiciliary hospitalization, etc. There are plans for individuals, families and senior citizens, as well as corporate plans. The company also offers travel insurance plans that cover medical and non-medical expenses while traveling abroad.
Cholamandalam Medical Insurance Customer Care Number
Cholamandalam MS General Insurance provides a customer care helpline to answer any queries related to its medical insurance plans. The toll-free number is 1800-200-5544, and is available from 9am to 6pm on all working days. Customers can also email the customer care team at customercare@cholams.com. The company also provides a grievance redressal system for customers who are not satisfied with the response provided by the customer care team.
Cholamandalam Medical Insurance Claim Procedure
In order to make a claim, the customer needs to submit a duly filled-in claim form along with all the required documents. Customers can also make a claim through the company’s online portal. All claims are subject to certain terms and conditions, and the customer should make sure that they meet all the requirements. Once the claim is approved, the customer will receive the reimbursement amount.
Cholamandalam Medical Insurance Renewal Process
Customers can renew their Cholamandalam medical insurance plans online, by visiting the company’s website. They can also renew their policy by visiting the nearest branch office or by calling the customer care team. The company also provides an auto-renewal service, which allows customers to renew their policy without any hassle.
Conclusion
Cholamandalam MS General Insurance provides a wide range of medical insurance plans that meet different needs. The company also provides a customer care helpline and a grievance redressal system to handle customer queries and complaints. Customers can make a claim through the company’s online portal, and can also renew their policies online.