Old American County Mutual Car Insurance Reviews

Overview of the Company

Old American County Mutual (OACM) is a car insurance provider that has been in business for over 40 years. The company offers a variety of coverage options, including comprehensive, collision, medical payments, liability, and uninsured motorist coverage. OACM also provides a wide range of discounts to help customers save money on their car insurance premiums. The company has an excellent customer service department and offers a variety of payment plans, including installment payments and paperless billing.

Customer Satisfaction Ratings

Old American County Mutual has a strong reputation for customer satisfaction. According to J.D. Power’s 2020 U.S. Auto Insurance Study, OACM is rated highly for its overall customer satisfaction, with a score of 855 out of 1,000. This is higher than the national average score of 846. In addition, OACM received the highest rating of five stars in the J.D. Power’s 2020 U.S. Auto Claims Satisfaction Study. This is based on a survey of over 24,000 customers who have filed a claim with their car insurance provider.

Coverage Options

OACM offers several different coverage options, including liability, medical payments, uninsured motorist, and comprehensive or collision coverage. Liability coverage pays for damages caused by the policyholder to another person, while medical payments coverage pays for medical expenses for injuries to the policyholder and passengers in the event of an accident. Uninsured motorist coverage pays for damages if an at-fault driver does not have insurance, while comprehensive and collision coverage pays for damage to the policyholder’s vehicle in the event of an accident, regardless of who is at fault.

Discounts

OACM offers several discounts to help customers save money on their car insurance premiums. These discounts include a safe driver discount, a multi-car discount, and a good student discount. The safe driver discount is available to drivers with a clean driving record, while the multi-car discount is available to customers with multiple vehicles on the same policy. The good student discount is available to students who maintain at least a B average in school.

Claims Process

OACM makes filing a claim quick and easy. Customers can file a claim online, by phone, or in person. The company also offers a 24/7 claims hotline and customer service representatives are available to assist customers with the claims process. OACM also provides an online claims tracking system, so customers can easily track the status of their claim.

Conclusion

Old American County Mutual is an excellent car insurance provider with a variety of coverage options, excellent customer service, and a variety of discounts to help customers save money on their premiums. The company also has a strong reputation for customer satisfaction and makes filing a claim quick and easy. Overall, OACM is a great choice for car insurance.