Hastings Premier Car Insurance Contact

Contacting Hastings Direct for Car Insurance

Hastings Direct is an insurance provider that offers car insurance to drivers across the UK. They have a range of products to suit different drivers, and their customer service team is available to help with any queries. If you need to contact Hastings Direct for car insurance, there are several different ways you can do so.

By Phone

The easiest way to contact Hastings Direct for car insurance is by phone. Their customer service helpline is open Monday - Friday 8am to 9pm, Saturday 9am to 5pm, and Sunday 10am to 4pm. The number to call for car insurance queries is 0330 123 1074. This line is for existing customers only, so if you are a new customer looking for a quote, you'll need to use a different number.

By Post or Email

If you'd prefer to contact Hastings Direct for car insurance by post, you can write to them at their head office address: Hastings Direct, Victory House, Trafalgar Place, Brighton, BN1 4FY. If you'd prefer to contact them by email, you can send your query to them at customer.relations@hastingsdirect.com. They aim to respond to emails within 48 hours, but it can take longer if your query is more complicated.

Live Chat

Hastings Direct also offers a live chat service on their website. This is available Monday - Friday 8am to 9pm, Saturday 9am to 5pm, and Sunday 10am to 4pm. The live chat is a great way to get quick answers to simple questions, but for more complicated queries you should use the phone or email.

Social Media

If you'd like to get in touch with Hastings Direct for car insurance via social media, you can do so on Twitter and Facebook. They have a team of customer service advisors who are available to answer questions and provide advice. They aim to respond to queries within 24 hours, but it can take longer if your query is more complicated.

Conclusion

In conclusion, there are several different ways to contact Hastings Direct for car insurance. You can call their customer service helpline, write to them by post, email them, use the live chat service on their website, or contact them via social media. Whichever method you choose, their team of customer service advisors will be happy to help.